Shipping & Delivery
We are here to help you !
How long it takes for my order to arrive?
Orders received before 3:00 PM will be sent the same day. the delivery time is then 1-3 working days depending on location.
We send the package from our warehouses in Egypt, the delivery time is governed by which country you live in.
Can I track my order online?
Our delivery partners will send out a unique tracking link once your order is packed to let you know when it will be delivered.
If you have not received this email, please email us at contact@dressova.com.
What happens if the item i received is damaged or faulty?
We always work hard to ensure that all goods are of the highest quality and guarantee our customer one good brand experience.
But if you have a problem with a faulty or damaged item, please email us at contact@dressova.com so that we can review the case as soon as possible and find the best solution for you.
